Privacy Policy
How we make sure your data is safe with us.
Overview
Filmfuel Productions FZ-LLC is committed to protecting the privacy of its clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We may collect the following types of personal information:
- Contact information (e.g., name, phone number, email address)
- Brand, budget band, format and timeline information submitted via our brief form
- Billing and payment information once a project is awarded
- Creative briefs, moodboards, decks and reference material you share with us
- Communication preferences
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your brief with a tailored proposal or pitch deck
- To plan, produce, and deliver video and photography services
- To process payments and invoices
- To communicate with clients about projects in progress
- To improve our services and client experience
- To comply with legal and regulatory requirements
Disclosure of Information
We may disclose personal information to third parties for the following purposes:
- Freelance crew, editors, colourists and specialist vendors engaged on your project
- Legal and regulatory authorities when required by law
- In connection with a merger, acquisition, or sale of all or a portion of our business
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website and measure the performance of our marketing campaigns. You can manage your cookie preferences through your web browser settings.
Third-Party Links
Our website may contain links to third-party websites and embedded social media content. We are not responsible for the privacy practices or content of these third-party sites.
Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving promotional communications
- Withdraw consent for the processing of your information
Changes to Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at moutasem@filmfuel.me.